Helping you to be the best.

BPO & BPRE

Operations for any organization is one of the most critical systems to any groups success and it is also one of the most neglected.  People have a difficult time changing from an established system because it worked for them in the beginning and change is generally hard.  At UPGRADE we bring a new perspective to your current systems and proven methodologies to improve operations significantly.  One of our key goals is to listen to you and your staff to ensure that what ever the solution it meets your needs while improving the process.  From paperless operations, customized software, to basic office manual production UPGRADE can address your needs.

Business Process Outsourcing (BPO)

· Contracts Management: Outsourcing your contracts management give you piece of mind that experienced personnel are monitoring and developing systems to maintain your contracts.  Off site operations also reduces loss due to natural disaster or human error at your location.

· Billing: Having an outside team work with your organization to manage its billing to your clients in an orderly fashion along with securing records and developing required billing formats saves time and improves customer relationships.  From general business to business billing to the most complicated government billing systems UPGRADE can execute your billing effectively.  Additional services such as fiscal reporting and collection services can be produced with out your current staff devoting time or resources to those issues.

· Information Technology Support: From document management to systems architecture UPGRADE can provide your organization with cost effective solutions to make your operations second to none.

· Document Management: UPGRADE can take your current system and host if off site as is or develop a complete system that organizes and makes effective your documents and future documents.  Data Mining is being seen as an incredible resource for business today to access lost revenue or even develop new business.   At UPGRADE we use tools to help you search your records and process your data into a useable format so you don’t have too.

· Marketing: From websites, paper marketing materials, logo development, tradeshow booths, and print marketing are just some of the services that UPGRADE can consult on, manage, or develop for your organizational needs.

Business Process Re-Engineering (BRRE):

· UPGRADE takes each our your business process and works with your group to find the flaws along with the benefits and develops a solution that keeps your organization moving while improving operational output.

                 Some examples of this are:

                 Project Management

                 Contracts Management

                 Inventory Control Management

                 Billing

                 Time Collection

                 Materials Management

                 Accounts Payable Processing

                 Accounts Receivable Processing

                 Business Administration

Service Detail